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Business Computer & IT Support Services

Brandan Computer Solutions offer a wide range of computer and IT support services throughout the South West to cater for all business needs. Predominantly offering IT services in the Teignbridge area we also offer IT and computer support services in Exeter, Torquay, Dartmouth, Devon and beyond.

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Here is some of what we can provide. We are very proud in the fact that we offer the very latest in technologies current available in the market place. A lot of our time is spent researching into the ever changing world of IT, thus ensuring we can offer the very best to our clients.

Business IT Support

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We offer different ranges of support designed to meet client’s needs. They come in the form of a Pay as you go service whereby you pay per hour or a monthly support contract for complete piece of mind.

 

Pay As you go

 

We try first to solve computer problems over the telephone or by email using our remote support service, but that’s not always possible. So we provide an on-site trouble shooting service at any hourly rate, geared to correcting hardware and software faults, virus removal, component upgrades and so on.

We can usually estimate how long a job will take, so we give you a price up front. And, within reason, we’ll stick to that price even if the task does take longer than we predicted.

 

Support Contracts

 

Many clients engage us on a support contract basis, so they can be sure of a rapid response and an effective solution that minimises downtime.

Our support contacts are always tailored to the needs of the client’s business, and graded according to the required, specified response time. All our contracts include remote desktop support enabling us, where possible, to solve your system problems over an internet connection.

We offer Remote Support only contracts with pay as you go discounted call outs or Full support including call outs and regular maintenance to Servers.

Filemaker Pro Developer

Brandan Filemaker Pro Devon

Perhaps, like many businesses, you use separate applications for different tasks — Word for letters, quotations and mail shots; Excel for financial workings, VAT returns, production work tickets and so on. You then need to bring elements of all that data together as a separate operation in a spreadsheet or Calculator application to support management and accounting procedures and to get a complete picture of the business.

 

But not so with Filemaker Pro databasing.

 

This essential business tool integrates your data into a tailored management capability, giving you a view of all your critical business information — and the ability to exploit it in a wide variety of ways. Suddenly you can run instant searches on customers, automate quotes and invoices and get an accurate picture of how your business is actually performing.

 

Within the system you can include features such as:

 

  • A client database — comprehensive information on all your customers, their business sectors, locations and purchasing history, whether they’ve bought through web contact or a mail shot response, and whether they’ve signed up for inclusion in your monthly mailings.

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  • A quotation system — just select the customer and up comes a standard quotation document. You only need to add the relevant items and the system will automatically add the costings. Save, then email the quote to the customer. Simple as that.

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  • Job management — the quote’s accepted and now you can manage the order process right through to delivery. You can interrogate the system at any time to check on the status of the order.

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  • Invoicing — the password protected system has access to all job details, enabling invoices and credit notes to be issued automatically in suitable format for VAT returns.

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  • Information sharing — files can be shared across the system, by anyone with authorisation, even accessible by internet for filed or remote users. Talk to us about how we can provide essential Filemaker Pro databasing functionality to your business systems.

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Talk to us about how we can provide essential Filemaker Pro databasing functionality to your business systems.

Hybrid Clouds

What is a Hybrid Cloud?
 
One example is to have one or more in-house servers that work in tandem with one or more virtual servers in the cloud.
 
The benefits in brief is to provide a redundant, access to all systems that reaps the benefits of both Cloud and in-house servers.
 
A simple example would be a single in-house server that is based at head office for a company that has multiple remote sites.  The in-house server and the Cloud server mimic each other in terms of the data and services they provide.  They are link together via the internet.   The workers at head office will get a nice fast reliable connection to their in-house server while the remote sites have access to the Cloud server viewing the same data simultaneously.
 
If for whatever reason the internet connection, in-house server or cloud server goes down, Workers from either the remote sites or head office will still be able to function.  When the issue is resolved the servers simple sync back any changes to each other.  Thus providing a powerful redundant system.

Cloud Hosted Services

We offer a range of Cloud based services including:

 

  • Hosted Microsoft Exchange

  • Microsoft Office 365

  • Windows Azure Hosted Servers

  • Off Site Backups

  • Cloud Based Anti Virus Protection and Monitoring

  • Cloud Base Anti Spam Filtering


If you are interested in any of these services or need help in deciding what's best for your business then please don't hesitate to contact us.

Microsoft Office 365​

All your office tools in one place

Enjoy Office on your desktop and on the go

With the newest versions of trusted Office applications, you can create compelling documents, gain better insights into your data, and deliver persuasive presentations with confidence—even when you're on the go.

 

  • Use Office on more devices. Use Office applications on more devices than ever before, including PCs, Macs, Windows tablets, and most mobile devices.

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  • Get more done with Office on Demand. Away from your PC? Stream a full-featured version of Office on any Internet-connected PC running Windows 7 or Windows 8.

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  • Stay in sync when you're working on files together. Keep up to date with everyone's changes in the same document, even if changes are made at the same time.

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Get big business IT—no expertise needed

Deploying, managing, and safeguarding Office 365 couldn’t be simpler with an easy-to-use, web-based admin console, industry-leading malware and spam protection, and a financially backed 99.9% uptime guarantee.

  • Install and deploy Office quickly. Set up users in seconds.

  • Get updates automatically. Always have the latest tools, without work interruptions or delays.

  • Manage everything simply. Easily administer email accounts and set document-sharing and other access rules from virtually anywhere.

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Look as professional as you really are

Showing the world how professional your business is has never been so easy. Create documents that will get you noticed, build an eye-catching website, use email branded with your own domain name, and more.

  • Design customized marketing materials. Make an impression with documents that fit your brand and customers.

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  • Market your business with a website. Build your web presence with a site that's easy to set up and update—with no additional hosting fees.

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  • Hold impressive online meetings. Meet customers and partners online with HD video conferencing and screen sharing.

Servers & Networks

Although Cloud technologies are slowly taking over the need for in-house servers there are still factors that prevent Cloud from being an option. The benefits of an in-house solution can be a more viable option

 

With that in mind we offer an extensive range of in house server based solutions to fit your business network requirements.

 

With our HP authorized Reseller status we can offer the very latest server technologies from HP.  Whether it be a standalone Server or a rack mount multi server solution you can rest assure we will be able to provide your business with quality hardware and installation services backed up by our professional support contracts.

 

Using the very latest Microsoft Server operation systems we can offer many different configurations specifically  designed for small to medium sized businesses.  Servers offer a range of services specifically:

 

  • Network Security

  • Data Sharing

  • In-house email servers

  • SQL Databases

  • Remote Desktop Services

  • Third party databases

  • Group Policy's that control access restrictions and automate processes across the network

Structured Cabling

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We are a high quality installer of structured cabling solutions. We provide a comprehensive range of Data Network Structured Cabling, CCTV, Audio/Visual technical installation services covering the whole of the south west and beyond.

 

We have over 20 years of experience and have performed multiple installations for a wide range of industries from Small business networks to Data centres.

AVG Reseller

AVG Cloudcare Services

 

What is AVG CloudCare?

 

AVG CloudCare™ is powerful remote management platform with add-on services to improve the protection and productivity of your small business and profoundly simplify your IT management.

 

We can simply log into the AVG CloudCare portal from any computer’s web browser for a real-time overview of your network. From there, we can take a proactive approach to preventing issues before they occur, as well as instantly install, activate, or deactivate any service; roll out policies; and more.

 

How can we help your business?

 

Leverage the power of the cloud

Reduce the need for complex solutions with easy, cloud-based management.

 

No upfront costs

No new hardware or third-party software is required.

 

Real-time updates

Wherever they are, your employees are always protected with the latest updates.

 

Remote management tools

Instant connectivity to any PC to resolve issues, install software, and more.

 

One-click activation

Real-time activation or deactivation of services and devices.

 

Pay-as-you-go services

Add-on services are available in monthly, yearly, or 2-year subscriptions.

 

Easy policy deployment

Roll out pre-set or customized policies to employees in real time.

 

Remove outdated antiviruses

Get up-to-date AVG protection and have older antiviruses removed in one go.

 

Real-time alerts

Your IT provider can stay on top of any issue with instant email alerts.

 

And More

Enterprise WiFi​

Together with our Structured cabling team we can provide Enterprise level WiFi networks to suit any size installation.

 

Utilising the latest in WiFi technolgies we can provide Managed POE systems to provide complete coverage and managablity for your network.

Online Store

Local Service

We offer a wide range of quality products which can be delivered next day.  We also offer local firms and professionals the option to have these products installed by our team of professional engineers to offer the complete service.

 

This may include transferring data and services from an old system.  You can also purchase support services only including remote support if you need something fixed now.

 

Coming Very soon...

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